SHIPPING POLICY

Delivery Details
1) Express Shipment Method
  • Shipping Charges- $20 USD.
  • Order delivery within 8 to 10 business days after dispatch.
  • Order Tracking Number is provided.
  • Discreet and Safe packaging.
  • Order cannot be shipped to Post office, Universities and Hotels.

2) Registered Post
  • Shipping Charges- $18 USD
  • Order delivery within 10 to 20 business days after dispatch.
  • Order Tracking Number is not available.
  • Discreet and Safe packaging
  • Order cannot be shipped to Post office, Universities and Hotels.

Points to Remember
  • 500g is the maximum weight per order that can be delivered in one shipment.
  • Order weighing more than 500g will be shipped in two shipments.
  • No shipments are done to the P.O. Boxes.
  • Shipping Prices are $18USD - $25USD

Viagradoc has an integral transparent shipping policy. Please read the shipping policy carefully before placing an order with us.
1) Customer receives an e-mail as soon order gets confirmed with us. E-mail mentions all the order details. It also mentions the time period within which a customer will receive the parcel. It further depends on the mode of shipment a customer has opted for. Customers should contact us at once in case if order does not reach in time. E-mail us at customersupport@VIAGRADOC.com. Mention your details like telephone number and the order info. We will get back to you so as to track the order.In case a customer experiences a delay on account of our service, he/she is entittled to ask for a refund or we will be obliged to reship he product without any further cost.

2) A customer receives two emails after his /her order gets confirmed. One email is sent bu our payment processor, accounting the receipt of purchase application. Second mail will be sent by VIAGRADOC.com, providing the receipt of purchase order along with a copy of an invoice. In case, if customer does not receive these mails, it means their order is not registered with us, thus no shipment will be processed. After the customer receives a receipt of the notice of credit approval, it will take two more working days for receiving another mail with shipping details. It will mention, order has been shipped and the time duration within which a customer will get it.

3) VIAGRADOC employs different shipment methods like, DHL, FedEx, TNT and USPS. Only orders with Express Shipment are provided with a facility of order tracking

4) If you are not available on the order arrival date, leave a note mentioning Name, address and phone number of your neighbour or relative who can collect the order on your behalf. If it is not possible, courier member will leave one note containing shipment number and contact number. You can call on that number and fix up the details for delivery. For more queries about our shipping policy, contact our customer support via live help , e-mail or our Toll Free No.